I am as motivated by positive outcomes as I am about the journey taken to reach them. I pledge to guide clients with the highest level of integrity, and to always work in the client’s best interest. Your success and any associated accolades are yours alone, I was simply given the opportunity to help you reach your goals. For this reason, I will never post your name, company logo or any other information related to our engagement without your express permission. I am looking to build long-lasting trusted partnerships, not a portfolio of names.
Furthermore, be assured that any pre-existing relationships with associates, clients or client’s team members will not impact my guidance. I foster candor by utilizing constructive empathy to communicate clearly, succinctly and factually with all members of your organization. As my client, that also means that I will not sugar coat any issues within the organization whether systemic or centered on an individual. My duty is to inform you of my findings and, when appropriate, recommended a course of action so we can address issues at their root cause.
To ensure authentic and honest conversations, information derived from individual interviews with stakeholders and/or coaching sessions is kept strictly confidential (full details available during contracting phase) and no personally identifiable information will ever be shared. However, within the responsibilities of a consulting agreement, once the information has been aggregated, overall themes and issues will be shared with the client and key stakeholders.
As a coach, I adhere to the ICF Code of Ethics and uphold its Core Values. Though not a member of the Institute of Management Consultants, we also adhere to the IMC USA Code of Ethics. Within our various services, we will always maintain a clear distinction between consulting and coaching, as well as any other support professions outside of our expertise. As appropriate and requested by the client, I will refer clients to other support professionals.