The principle of “keeping clients in the loop” has existed for a long time and forms the basis for building long-term trusted relationships with clients. As part of my professional coaching practice, I thought that concept needed and upgrade and refresh to better reflect present times. The inspiration for doing […]
“Client in the Loop” – A Client-Centric Approach Inspired from the Field of AI Read More ...
There was a fascinating story about Luke Combs being embroiled in a scandal in my feed today (Dec. 14, 2023) that highlights the law of unintended consequences. Here is a brief summary (created by ChatGPT): “Country singer Luke Combs expressed distress upon learning that he had won a $250,000 judgment
Introduction On Monday, June 12, 2023, Governor J.B. Pritzker of Illinois delivered a commencement speech at Northwestern University’s 165th commencement ceremony. Though this speech had all the classic elements of a commencement speech delivered to new graduates, it also contained many insights directly applicable to leadership – especially for anyone
Leadership: The Commencement Speech for New Leaders Read More ...
The Wrong Way to Set Boundaries I read this article as part of a LinkedIn post and was alarmed at their unrealistic suggestions for setting boundaries and managing burnout: What to Say When Your Schedule Is Too Busy While the suggestions in the article may be helpful when friends ask
Managing Burnout: Did You Just Say No to Your Boss? Read More ...
Introduction to Destructive Tolerance Within the business world, the meaning or intent of the word “tolerance” has evolved over the last three decades. While “tolerance” used to mean passively accepting differences, it now means actively embracing and encouraging diversity, equity, and inclusion (e.g. DEI). This shift is due to changes
Dangers of “Destructive Tolerance” (Part 1 of 2) Read More ...
A core aspect of my consulting business has been to establish “ground truth” – what is the actual situation and root cause from which I can build and guide a solution. Establishing the meaning of ground truth within my executive coaching practice has led me to think how to apply
The Power of Self-Discovery Read More ...
The following is our response to a post on LinkedIn on Oct. 10, 2023: There were some great responses to the question, but I have found that the right time to ask this question is much further back in time. At the time of product definition and throughout product development,
How can you effectively train your sales team on complex technical products? Read More ...
Do You have a Selling Problem or a Buying Problem? Revenues are down and the sales team is unable to meet their targets. The new products are not selling well and the older products have no further room to grow. Time to resume the whippings until morale (and revenues) improve.
Do You Have a Selling or a Buying Problem? Read More ...
Planning to Fail: Disassociating Strategy from Execution Is like disassociating the future from reality.
Planning to Fail: Disassociating Strategy from Execution Read More ...
