Why a Business Operating System is Not Enough

Various business consultants provide clients with a business operating system, an entrepreneurial operating system or a sales operating system in order to address client needs. They make analogies related to computers and what happens when you either don’t have an OS or when your OS crashes. We are not here to say they are wrong. What we can say though is that their concept is incomplete. Where are the applications that run on this OS? An OS is in fact the lowest level of functionality. If properly programmed, and with the right inputs, an operating system will output a deterministic and repeatable response. However, an OS does very little on its own … it is in effect a tool used by various levels of the software above it to run applications that interact with the outside world and often with humans. An OS does not take into account the chaos that is the Human System.

While an OS must be well ordered and well behaved, a system in general does not especially when behaved and any system that has humans in it will be chaotic.

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